Refund policy

At Lavender Flows, your satisfaction is our top priority. If you're not completely happy with your purchase, we're here to help.

Returns You have 30 days from the date of delivery to return your item. Simply contact us — no questions asked.

How to Initiate a Return Email us at brayanobeckeles@gmail.com with your order number and reason for return. We'll respond within 1–2 business days with return instructions.

Return Shipping We cover return shipping costs. A prepaid return label will be provided once your return request is approved.

Refunds Once we receive and inspect your return, we'll notify you by email. If approved, your refund will be processed to your original payment method within 5–10 business days.

Exchanges If you'd like to exchange an item, please contact us at brayanobeckeles@gmail.com and we'll do our best to accommodate your request.

Contact Us 📧 brayanobeckeles@gmail.com